MII has always maintained that we sell service, as much as we sell great products. Our goal: the best “shopping” experience, ever.
Our Directors are all specialists in their fields, as well as the best listeners in the business. Our support teams are second to none, and we all work hard to “get it”.
MII does its homework. From the runway shows to year-around trend reporting, MII is in the marketplace and of the marketplace.
Our Retail and Wholesale fashion customers show us what’s on the fashion horizon and challenge us to channel those trends and fashions. We study our customers’ business and the marketplace in which they trade, and bring together all of this to source timely, attractive, and appropriate merchandise to match the venue, goals, and objectives of our customers.
Once “inspired”, all good product starts with good design. Whether it’s a pattern for custom jacquard fabric, an idea for a contact lens case, or the art for a die-cut charm, it has to be expressed well and refined both for our customer and the factory. Our US-based Graphic Arts Department works closely with our Directors to express the inspiration and the design into a visual communication that our China Sourcing Department can take to a factory for a credible manufacturing quote.
Since day one, MII has had its own Asia offices, now in 3 locations: Hong Kong, Dongguan,China, and Taipei, Taiwan; anchored by a staff of long-term associates who “get it”. These teams of professionals have expertise in the various media in which we work, from die-cut metal, to custom fabrics, to injection-molded plastics, to custom ceramics and crystal, small electronics, and fashion handbags (and, more!). Our factory relationships are long-term and on-site; we are schooled in compliance and testing, from Prop 65 to CPSIA, and have been executing EDI orders for our Retail customers for many years, now.
From sourcing, to product detailing and order placement, pre-production inspections, and factory compliance, to final inspection and finished products sign-off…our Asia associates make it all happen, seamlessly.
MII offers a full-service Logistics Department which coordinates, daily, with our Asia offices, to secure the best overseas shipping rates and timing, to trouble-shoot for expedited US Customs clearance, and to ensure timely domestic delivery. We handle distributions of all shapes, sizes, and complexity, and we have the extraordinary support of our long-time Broker and Freight Forwarder, both of whom are located at the Port of Los Angeles.
Our reach is also global, as we service many international customers, shipping directly from Hong Kong and China to all over the world.
This is “first party” Logistics, at its finest.